Shipping Policy

Shipping Policy
Free
How long does it take for my order to arrive?
Order processing time is 1-5 days.
* US
Standard delivery time is 7-14 days after we process and ship the package.
* EU
Standard delivery time is 7-14 days after we ship the package.
* International
Standard delivery time is 7-17 days after we ship the package.
If you don't receive your package, we guarantee a refund within 60 days, even if you receive it after this period.
Why is my order shipped in multiple shipments?
We will do our best to ship your items together. However, sometimes we may need to split your order into multiple shipments. Common reasons for splitting an order include:
Item inventory.
Shipping from different distribution centers.
Shipping directly from the supplier.
If your order needs to be split, we will send you a confirmation email with:
The estimated number of items in each shipment.
Please note: There is no additional charge when we split your order into multiple shipments. We'll simply split the shipping costs you pay across multiple shipments at checkout and calculate the total cost of your order.
What if my order arrives incomplete, damaged, or defective?
We don't want this to happen, but if it does, please contact us immediately at Support@schenkenmitherz.shop and we'll respond as soon as possible.